You Can Make It!

I did not take a lunch break today. I took a course on customer/employee satisfaction surveys instead. My speghetti and I joined some very entertaining slides with photographs of people who, I believe, are supposed to be employees for my company. As usual in web based training they were very generic, multi-racial, professional clad people in these photos. Now, this time around, two pictures stood out. Like I said, generally these photos are generic, most of them are calm and idillic gray. I clicked "next" to go to the slide that would describe customers who give negative feedback because we serviced our customer poorly. Here, we call those people detractors. For this section a photo of one of our "detractors" accompanied. The background was red which is out of the ordinary to begin with, and it was close up of a middle aged Asian woman's scrunched up very angry face staring me right in eye.  Picture my surprise when I kind of jumped startled and started cracking up in my desk chair. 

Second photo, three people dressed in suits, running through the finished line in a race. I think these were so supposed to be the good employees who have gotten us good feedback ratings. I asked myself, what if with every interaction I picture myself getting closer to finish line in my mind, so I can run through it, in first place mind you, wearing my business suit with that same look of relaxed acheivement and pride? Or what if everyday when I leave my office I picture myself running through that red tape in my stilettos, mission accomplished, number one? All the while I was imagining what it would be like if I took the innitiative to have the song "the distance" by Cake playing all through the day in my head... self-motivation, you know, so we can get good ratings and feedback.